Warranty Information
Registering your implants and taking advantage of one our warranties is a sign that you are serious about your decision and value your health.
All Motiva® Implants are covered by the Always Confident Warranty® against rupture for the lifetime of the device and by our Product Replacement Policy in the event of capsular contracture (Baker grades III and IV) for a period of 10 years.
To extend the coverage of your Motiva® breast implants, Motiva® offers an Extended Warranty Program that applies to Motiva® breast implants through an additional fee to be covered by or on behalf of the patient during the first 90 days after the initial breast surgery as specified below.
First-Year Free Coverage
For first year free coverage, patients must register their Motiva® breast implants with Qid® through the motiva.health website or the MotivaImagine® app within the first 90 days after the initial breast surgery.*
*Subject to additional Terms & Conditions
2Y Motiva® Program
The 2-year extended warranty program applies to all Motiva® breast implants without Qid® that have been registered in the MotivaImagine® website or app when a non-refundable fee has been applied to enroll the patient in the program. Patients must register the implanted devices within the first 90 days after the initial breast surgery.
This Extended Warranty is not available in Brazil. But don’t worry! You can find out about the warranties available in Brazil by clicking here.
5Y Motiva® Program
The 5-year extended warranty program applies to all Motiva® breast implants with Qid® that have been registered in the MotivaImagine® website or app when a non-refundable fee has been applied to enroll the patient in the program. Patients must register the implanted devices within the first 90 days after the initial breast surgery.
This Extended Warranty is not available in Brazil. But don’t worry! You can find out about the warranties available in Brazil by clicking here.
Additional Info
In addition to the replacement product, these programs will support you with financial assistance applicable to the cost of one revision surgery in the event of a warranty claim for rupture or capsular contracture (Baker Grades III and IV).
Motiva® Implants silicone breast implants warranty shall not apply to any implantations performed without strict accordance to current product “Directions for Use, Sterile Silicone Breast Implants Motiva Implant Matrix” and accepted surgical procedures by appropriately qualified and licensed surgeons. Motiva® Implants standard and extended warranty programs do not apply to cases of:
- Revision surgery patients with previous history of capsular contracture with other brands of breast implants different than Motiva®
- Removal of intact breast implants for capsular contracture grades I or II
- Removal of intact breast implants for size alteration
- Removal of intact breast implants due to wrinkling or rippling
- Loss of shell integrity caused by or during reoperative procedures
- Loss of shell integrity resulting from open capsulotomy or closed compression capsulotomy procedures
- Loss of shell integrity resulting from sharp instrument damage
Register Implants
Registering your implants is for your own peace of mind and years of confidence in your decision. You have a 90-day window after surgery to do it. We’ll walk through it with you!
Things to keep in mind
The “How-to”
Sign-up/ Sign-in to the MotivaImagine® App
Open the MotivaImagine® website and sign up with either your Facebook or Google account, or with your email address. Fill your Personal Information as requested.
Review and Accept the Terms & Conditions
Read and accept the Terms & Conditions by checking the boxes you agree to and click “Submit”.
Register Your Implants
From the Home page click “Register my implants”, select your registration method (with SN or ESN), then complete the implant and surgery information required in each step.
Registration Confirmation
You will receive an e-mail confirming that your implant(s) have been registered successfully.
